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Birth of the Chaordic Age
by Dee Hock

AVAILABILITY: Usually ships within 2-5 days

Publication Date: 1999
Publisher: Berrett-Koehler
Binding: Hard bound
Topics: Biography / Autobiography, Business / New Paradigms, Corporate Rule, Democracy: Theory & Practice, Economics, Visioning the Future
Condition: Special Sale

Description: Written by the founder, president, and CEO emeritus of VISA International - the largest business enterprise on earth, with 22,000 owner/member financial institutions around the world and 750 million customers, who make $1.25 trillion in annual VISA transactions - this is the never-before-told-in-full story of how VISA International was conceived, founded, and established.

It is also the story of Hock's life and quest, from humble beginnings, to a maverick in the banking industry full of wild ideas, to a man who created the chance of a lifetime to put those ideas into practice on a grand scale, to a humbled but still idealistic and passionate executive who went through "the wars," to a corporate statesman who came out of retirement to launch another, even bigger, grander, and more far-reaching quest to take these ideas around the world.

More than that even, it is a book of challenging ideas and radical philosophy about the nature of our world, the role of money and organizations in the world, reinventing leadership and management, and transforming business and society. In the author's own words, "It is a story of the future, of something trying to happen, of a 400-year-old age rattling in its deathbed and another struggling to be born. A transformation of society, institutions, and culture such as the world has never experienced."

In 'Birth of the Chaordic Age', Dee Hock argues that traditional organizational forms can no longer work because organizations have become too complex. Hock advocates a new organizational form that he calls "chaordic," or simultaneously chaotic and orderly. He credits the worldwide success of VISA with its chaordic structure - it is owned by its member banks who both compete with each other for customers and must cooperate by honoring one another's transactions across borders and currencies. The book shows how these same chaordic concepts are now being put into practice in a broad range of business, social, community, and government organizations. It is a book of challenging ideas and radical philosophy about the nature of our world, the role of money and organizations in the world, reinventing leadership and management, and transforming business and society.

Skillfully weaving together the story of how VISA International was conceived and founded with his own life story and a dose of visionary management philosophy, Hock shows that there is a clear need to reconceive long-held notions of institutional organization and offers a glimpse into the possibilities for the future. According to Hock, the bright light on the horizon is that the past few decades have seen the emergence of opportunities for complex groups to interconnect in ways that would have been difficult to imagine forty or fifty years ago. Showing that these new chaordic ways of organization are not just theoretical or utopian, Hock points out that they represent a way of thinking that has been demonstrated in groups that exist now, are successfully achieving their purpose, and give us exciting evidence of the possibilities.

Review(s): "When he talks, Dee Hock is charismatic and compelling. But people listen to him for one reason: credibility. Unlike most visionaries - or management consultants - Hock has put his ideas into practice." - Fast Company

"Dee Hock is one of the most original thinkers on the subject of organization that I've come across."- Peter Senge, author of 'The Fifth Discipline'



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The Chaordic Organization
by Dee Hock

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